Whether it’s Facebook, Twitter, or LinkedIn, all company communications channels need to be continuously updated or refreshed with content on a regular basis. Without a content strategy behind each outreach channel, it’s likely that channels can fall to the wayside and become stagnant or over post an drive away followers. The concept of post frequency is a very important part of every communications plan.
Channels with few or infrequent posts are likely to miss the mark with target audiences, yet too many posts can also annoy consumers and drive them away. How often is too often? While there is no cut and dry answer, here is some data that can serve as a jumping off point for posting frequency across social channels.
Social Bakers studied three months’ worth of Facebook content from major brands and found that top brands average one post per day.
As a general rule, Socialbakers found that posting once per week on Facebook was too low and posting more than twice per day was too much. The 2011 study found that the sweet spot is five to 10 posts per week. The catch is, this data was published prior to Facebook’s recent algorithm change. According to an Edgerank Checker study posted on the Moz blog one way to counteract the recent change might be to publish more frequently.
Social Bakers also studied Twitter, taking a random sample of 11,000 Tweets from top brands. The study found that three Tweets per day is the point where brands start seeing higher levels of engagement. However, the life of a Tweet is short and as one might expect, each Tweet provides an opportunity to engage with consumers, so by tracking Twitter engagement per Tweet, brands can determine how many tweets are needed to reach the highest levels of interaction between the brand and its consumers. However, Track Social found that response per tweet peaks at five and then drops off – so, for Twitter, the sweet spot is 3-5 tweets per day.
LinkedIn published a marketing report claiming that 20 posts per month was the ideal number of posts. As one might expect, there is more research on this topic for Facebook and Twitter than many of the other emerging networks. Here are a few other additional tips for LinkedIn users.
It’s important to remember that the ultimate goal of communications across social channels is to strike a balance between being informative and annoying… engaging and overbearing. The line can be thin, so it’s essential for brands to continue experimenting and measuring. Armed with their own data, brands can continuously tailor post frequency and scheduling in order to improve consumer engagement across all outreach channels.